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ERM-IO360 Sales/Service order process

Sales or Service Order Process - In this module the Production specialist views and edits the Bill To and Ship To names and addresses, payment terms then marks it ready for the Invoice module. Be ready, IO360!

  • Makes adjustment to customer order with a last-minute change before invoice
  • Puts stop shipment when the customer goes on credit hold
  • Cancels an order for any reason
  • Allows booking an order without a Quote (e.g. a retail situation), which includes
    • Create the “Backlog”
    • Adjust statistics for the Booking Report MTD and QTD
    • Adjust Inventory status (Allocated and Available)
    • Make available for a procurement PO to a Vendor/supplier information.